IT lead in the Army Watercraft Systems C4ISR upgrade project. Design current enterprise and future target architecture. Project lead for N81 annual study. Lead in developing geo-spatial information based map for Data Center Consolidation project.
Develops and implements standard operating procedures. ï§ Provide first line technical support to the Flight Control Team and remote users. ï§ Coordinate troubleshooting between users and sub-system engineers. ï§ Provide support for training simulations for the Flight Control Team. ï§ Monitoring of data, conducted health checks of equipment, preparation and performance of operations and verification of results
Developed and implemented standard operating procedures; contributed in developing local IA policies. ï§ Assisted IA Manager with investigating and resolving classified spillages and Cross Domain violations. Managed Information Technology training for 4ID Personnel through the Army Training & Certification Tracking System (ATCTS). ï§ Created easily interpreted reports to identify 4ID and subordinate unitsâ training compliance status and notified FORSCOM and senior management with monthly statistical results. System Administrator (SA) with Domain Admin privileges for the Secret Internet Protocol Router Network (SIPRNET). ï§ Utilized the Q-Tip scanner to identify potential compromises on an Active Directory Domain and Active Directory Organizational Units. ï§ Managed all Information Assurance matters to include network security, Information Assurance Vulnerability Alert compliance and reporting, network scanning, monitoring, network accreditation, incident handling and resolution of RCERT and C-TNOSC trouble tickets, IA policy and procedures, development and enforcement, and training
Administered and troubleshot the data network, which included carrier data circuits (T1, T3, E1, E3, DS3, OC3, ATM SONET and TDM) and all related data communications equipment. Troubleshot alongside Promina Network Engineer to solve complex problems and often lead troubleshooting efforts during 12 hour shift. Progressed from specialized system technician to shift supervisor. Trained 12 multinational employees from alternate control center to assume duties as main Network Control Center. Coordinated fault finding between regional and other control activities for an enterprise wide area network that encompassed all NATO countries and NATO missions, including Iraq, Afghanistan, and the Balkans. Managed a large WAN/LAN network that included 240 Promina nodes, 12 ATM switches, and over 4000 CISCO routers and switches. Created a troubleshooting sequencing actions flowchart to quickly integrate newly arriving multinational employees with many disparate specialties, included troubleshooting procedures for SATCOM, Promina, SCREAM, CISCO systems, and special circuits through different Promina domains.
Supervised shift and responsible for the monitoring and restoring of network outages, and reporting to higher headquarters. Maintained and implemented the Information Security Program for the U.S. Army Garrison Japan and U.S. Army Japan. Remotely managed computers though Dameware to install, upgrade and troubleshoot software issues. Monitored and maintained a medium size network with nine outlying areas. Coordinated two network service upgrades. Coordinated and trained 43 employees during annual training and also conducted small group training sessions to train employees in proper business practices. Provided knowledge to other employees that led to their successful completion of Army Leadership training. Maintained accountability for $2 million worth of equipment.
Performed installation, maintenance, testing and troubleshooting tasks to support Army Japan G-1 users. Provided technical support and assisted with the installation of new software, versions and updates. Managed a complete life-time replacement of every G-1 desktop and completed the task in one month. Provided first-line technical help to Army Japan G-1 office and 2 NGOs consisting of over 50 users by analyzing software system failures, troubleshooting and identifying problem areas and planed recovery of systems. Responded to systems failures and performed diagnostic tests and analysis to isolate source of the problem.
BS
Concentration: Computer Studies
Numismatics
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